Hello.
I bought $400 worth of BTC form BitQuick.co and have not received my coins for 2 days already.
First of all, I made a mistake and paid via Well Fargo Sure pay instead of doing a cash deposit. I understand my part of mistake but look what they did. First they told me that since I have not done a cash deposit, I will have to wait until the seller confirms that the fund are cleared on their end. So, I replied to them and said that Wells Fargo Sure Pay is pretty much instant and they should have their money already sitting in their Wells Fargo account. Now, they told me that I need to upload a picture of myself holding my ID and a paper reading "For BitQuick.co Bticoins. No refunds. I did this of course. After this, they never got back to me so I ended up sending them several emails asking for my BTC. Guess what. I have not anything from them so far. What I did is that I called the company that owns BitQuick and asked for help. The guys was very nice and said that he can take my email address and "text or call", in his words, to the BitQuick support folks to help me out. But look at that. I didn't receive any emails of any sort from BitQuick.
I'm just sitting here waiting for my BTC which doesn't seem like is coming to my BTC wallet anytime soon.
This is ridiculous and extremely unprofessional behavior.
I just sent them another email telling that I will call my bank and will file a dispute if they don't release my BTC by the end of today.
This is just absurd.