Re: Official Newbie BitInstant Support Thread (Active Customer Support)
Anyone that used zipzap and gave me their zipzap #s...
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
I am about to resend your orders thru manually. I find this can resolve the issue in some cases. However, not all cases are resolved in this way and I will need to forward zipzap issue with further problems up the chain. I will post a list of people that have been pushed thru manually in a moment.
Me too, time is Money!
OrderID: fd715148-a91d-40a3-8b3b-0fa8a91b0c48
Zipzap:
Amount to Pay: $503.95
Account Number: 129510301
Amount to Pay: $503.95
Account Number: 872511969
Bitcoin Address: 18gzHtYuc3KNss2zLCREHs9ZgcEyNKuk3X
OrderID: fd715148-a91d-40a3-8b3b-0fa8a91b0c48
Zipzap:
Amount to Pay: $503.95
Account Number: 129510301
Amount to Pay: $503.95
Account Number: 872511969
Bitcoin Address: 18gzHtYuc3KNss2zLCREHs9ZgcEyNKuk3X
Nothing for me yet
URSAY, 1 of my 2 transactions have gone through. Nothing on the second? Will need a new ticket as "Current Rate" was deposited NOT "Quoted Rate" as I have broken down below. My quotes/transactions were 2 minutes apart so if if you can perhaps correct the 2nd deposit before depositing it'll save a second ticket thus speeding up ALL tickets.
Purchased at $141.5 per transaction
Purchased $500 per transaction
Bitcoin = 3.5335689 per transaction
Recieved = 2.71604 per transaction
Difference = .8175289 per transaction
Lastly, for now, I would like to deposit more. Can you lay out the Fastest, EASIEST, most Hassle free way to do so in hopes that I can save myself, Bitinstant, & especially YOU any further headaches. THANK YOU for ALL your work in expeditiously sorting out this mess for everyone.
Which transaction didn't go thru?
Unfortunately it's difficult for me to open a ticket on a problem that does not yet exist.
I deposited $$$ to GOX this morning thru Moneygram. I actually had 2 deposits. Moneygram was only able to process 1 but BitInstant worked just fine!
I am not sure how to tell? I have 2 ZipZap account numbers that have successfully been transferred but have only received the corresponding order ID for one of them.
I also lack the knowledge to tell which Zipzap goes with the Order ID I did receive, that's where I hoped you could help due to you asking for either Account numbers from Zipzap or Order ID numbers? If I am incorrect in my conclusion, please advise.