Re: Official Newbie BitInstant Support Thread (Active Customer Support)
@ shadumdum,
What order receipt? I posted everything i got from BitInstant check Status, under the order receipt. I never received an E-mail from Bitinstant confirming they sent the funds. I did receive 2 emails on the other transactions however.
Quote ID 121c24da-3a19-4f6a-ba76-044902655b0d
Event ID e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
ZIPZAP Account Number: 866987795
Order receipt
Quote ID 121c24da-3a19-4f6a-ba76-044902655b0d
Event ID e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive) 3.99%%
Amount you paid $500.0 USD
Amount you will receive $480.05 USD
Destination exchange MtGox
Destination account M02144337X
Order event log
Timestamp Event ID Event type
Sun Apr 7 19:06:58 2013 e4dcaac8-b86b-43e2-bfdb-9024ddf172bb Quote for new transaction
Sun Apr 7 20:09:08 2013 66043db1-e374-429b-a625-c511a9821e3a New Order
Sun Apr 7 20:09:04 2013 f2ce702a-33af-4f0b-9553-a082d768a920 MTGox Order Loading
What order receipt? I posted everything i got from BitInstant check Status, under the order receipt. I never received an E-mail from Bitinstant confirming they sent the funds. I did receive 2 emails on the other transactions however.
Quote ID 121c24da-3a19-4f6a-ba76-044902655b0d
Event ID e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
ZIPZAP Account Number: 866987795
Order receipt
Quote ID 121c24da-3a19-4f6a-ba76-044902655b0d
Event ID e4dcaac8-b86b-43e2-bfdb-9024ddf172bb
Fees (inclusive) 3.99%%
Amount you paid $500.0 USD
Amount you will receive $480.05 USD
Destination exchange MtGox
Destination account M02144337X
Order event log
Timestamp Event ID Event type
Sun Apr 7 19:06:58 2013 e4dcaac8-b86b-43e2-bfdb-9024ddf172bb Quote for new transaction
Sun Apr 7 20:09:08 2013 66043db1-e374-429b-a625-c511a9821e3a New Order
Sun Apr 7 20:09:04 2013 f2ce702a-33af-4f0b-9553-a082d768a920 MTGox Order Loading
I thought that you got that information in an email. When I first used bitinstant, that was the mistake that I made, so I figured it was a similar solution. This doesn't apply to you. I wish it would have been this easy
URSAY will take care of you as long as you are kind and just be patient. They are getting to everyone as quickly as they can.