Hi,
Can you please increase the transaction fee because transactions are taking too long to confirm.
if possible take the transaction fee from users.
I agree with you. May be 20K or 30k. Publishers will reduce low amount withdrawal to recover for that.
Thanks for your feedback. Yes, we are aware of the problem, our withdrawal system was designed when Bitcoin was advertised as a cheap way to transfer money. On the one hand withdrawals are automatic (to minimize risks of holding others' bitcoins) and we don't want to charge users for them. On the other hand we do micro-transactions, so we can't set high fees.
The current fee of ~20 satoshi per byte eats about 1% of the transferred value. We can probably double it, but will it suffice? It looks like the Bitcoin Core team decided to price out all the low value transactions until the Lightning adoption. And it is unclear yet if/when it happens and what is a 'low value' transaction in their understanding. Anything less than $10? $100? or $1000? I don't know.
Anyway, micro-transactions are doomed to be low priority. And since nowadays low priority transactions may take weeks to get confirmed, we are in fact forced to increase the transaction fees (and a the threshold for automatic withdrawals) and/or add an optional withdrawal fee.
We are working on it, sorry for the inconvenience.
Regarding the fee part, it's killing microtransaction businesses currently.
I've been heavily involved with faucets. Without microwallets, I wouldn't be able to afford to pay the huge fees on small transactions.
After faucetbox announced they're going out of business, I decided to launch my own microwallet, since I was already running 8 successful sites and I needed to keep my fees the lower possible.
If you ever think you'd need a microwallet, which would eliminate user fees, give a look at
www.faucethub.io. (Site is paying the fees)
It's as much secure possible. It's heavily pentested and being pentested constantly.
Currently, there's 600+ potential publishers you'd be able to reach through the platform.
2 other ad nets are using faucethub currently, since not many ad net owners/devs haven't thought of using such service, due to lack of information.
If you're interested and need any kind of information, please let me know. I'll be glad to help.