I am responding to a question from URSAY about a GOX coupon.  I was on the 4/8 list.

Here is what I got from them after I explained that I provided Bitinstant with the MTgox account number instead of the exchange number.

Mt.Gox Support, Apr 09 01:11 (JST):

Hello
The number is the message that you should put while depositing to your Mt.Gox account directly through other methods that is not Bitinstant whereas Bitinstant uses only the number ######. However, they should be able to give you a redeemable code for this. Mt.Gox is only the recipient and we do not process deposits from Bitinstant. You have to contact Bitinstant at support@bitinstant.com or at https://bitcointalk.org/index.php?topic=128314.2760;topicseen to retrieve your funds from them. Thank you for your kind understanding.

I am not sure about any coupon and have not seen one to redeem.  I am trying to get my funds back from Bitinstant, however this may be done.  

Please let me know if I need to provide more info than this, or what I could do to ease the process.