Would you be so kind to show me that law?
" Just as Kraken is required to hold your money until they can verify your ID again. If they break this law they could lose their license to do business."

Why kraken cannot let me UPLOAD the ID? It could be done in minutes, but NO, I cannot UPLOAD it. I cannot delete the old and put a new one there.
Why kraken needs DAYS or weeks?

But first of all, they would have to block the TRADE and let me withdraw my bitcoins.

My ID expired 2 years ago. So I did lot of trades since then, no one cared. Then out of nothing, they HOLD my money, beause the ID expired?

It's good-sounding nonsense.
Last Friday morning (UTC) I send the encrypted ID-jpg a 3rd time. Since then, support is not bothering AT ALL with me. Unfortunately, they have so many tickets... because they stole the money from so many people?

If suspect someone could use your service to launder money, you are NOT POLICE, do do not make traps for that person but you REFUSE to become PART in his criminal business, by REFUSING TO TRADE. Not by taking his money.

You argue with law, but you do not QUOTE law. Tell me exactly, there US law tells private companies to keep money of their customers in case that a customer does not update some information he did not know it had to be updated.

If you come to a shop, pay lot of money for some item - but the shop-owner thinks that your money is "illegally acquired" and that he must not make deals with you, what does he do? Keeps your money AND the goods - and has then NO TIME to check.

My money is ON HOLD from February the 2nd. ..

Last thing:
"Kraken has done something horribly wrong": well actually no-one was raped, murdered, tortured - so of what normal people thing of "do something horribly wrong", that did not happen.
BUT, for an exchange, stealing money from their customers, that is "horribly wrong". Can you imagine that you come to your bank and they tell you: "sorry man, we need another ID from you, to pay-out you YOUR money to you."
OK, you present that ID and they say: "yes, nice, we'll look to it, but we have too much work, these days, checking oh so many IDs, please wait some days or week until we give you your money."

So you do not get the money from our bank, cannot buy your daily needs and wait for them to prove that you are you -while keeping your money and having LOTS OF TIME for this?

You would not accept it from your bank, but because it's "online" and there are some "obscure laws and regulation no-one quotes", but use as reason for their actions, you think it's OK, because if I was a criminal, I could disappear with my money?

It is NOT UP TO ANY private company to decide whether the money someone brings there is illegally acquired or not (that is up to a COURT!). IF the company has the suspicion it may be illegal, they MUST REFUSE BUSINESS - or in cases when the suspicion is huge, they MUST INFORM the governmental anti-money-laundering-office - but refuse business!

But kraken DID business and then confiscated the money. That is not OK and unlawful. Whether it is horrible or not is up to the point of view. I I would relay on that money for my living and would now not be able to buy my nutrition and die - because kraken has not managed to check my documents fast enough, it would be ok for you, because "the law requires" it? Exaggerate to see clear:

keep money from customers can be done only in two cases:
1. suspicion of hacked account and thus protection of the customer from getting his funds stolen.
2. court's command to secure funds of a person that is being investigated because of some suspected crime - suspected by a court.

Best regards
BS