Paul0908, i need to apologize again for this delay but we still have no complete decision for your issue and the issue nearby. I will reply as soon as i'll have it.

UPD.

Paul0908, sorry for the delay in our response. It took time to investigate this issue in details.
Unfortunately we are forced to cancel the bets on TuS Koblenz – Turanspor Mannheim match.
All your bets on this specific event were refunded. Your account and funds are unblocked for withdrawal.
We apologize for inconvenience.