Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
cea45
on 09/04/2013, 16:56:24 UTC
URSAY, I posted on here earlier about never receiving my bitcoin that I paid for on 4/7 and I still haven't seen any response to my problem. I want to get on a support list or get a ticket opened up but how do I know that will happen if I don't get any type of response. Bitcoin was around $160 at the time of purchase. Here are the order details. Please let me know something

Quote ID: e0ca1cf3-3811-4603-bcae-0da041725050
Event ID: 410d3e13-48b9-4fab-b745-937a647bc158
Fees (inclusive): 3.99%%
Amount you paid: $196.0 USD
Amount you will receive: $188.1796 USD
Destination exchange: Bitcoin Address
Destination account: 1L6zVorgsBvZh85jT5B2Ued4oz27fKySvh

Order event log

Timestamp                                     Event ID                                                                     Event type
Sun Apr  7 22:36:51 2013             410d3e13-48b9-4fab-b745-937a647bc158              Quote for new transaction
Sun Apr  7 22:59:44 2013             ab4d6d25-8bcf-4583-a750-05b68275a538              New Order
Sun Apr  7 23:00:56 2013             f2cf2675-bd5c-4288-a38c-891c6aaf1d1a                  MTGox Order Loading

ZipZap Acct Number: 793072885