order id: d33f0cf0-4aac-4ef7-afcd-2950e1174c6d <--2.5 days old
the sheer frequency of massively delayed orders (on the scale of days!) makes you scammers. also, your official methods for support requests seem to be ignored. you have no excuses. your company is named bitinstant ffs.
Yeah, well, I confess to not being amazed every time I open an Amazon box even tho their name IS Amazon.
This is at the top of bitinstant.com:
"Pay for Your Bitcoins in Under an Hour"
...
Bitinstant should change that to say "Pay for Your Bitcoins in Under an Hour...or under a week...or fuck it, we'll send the coins when we get around to it, whatever. Your claim has been escalated."