they should stop promoting this scammy site.
If you look in to history of this thread, you will see that all accusations have been resolved. Every service have problems, that's why they have support and security sections.
Most of the websites reserves 30 days to explain the case and this is a normal practice.
It seems to me that accusing someone just because of a mistake or delay is very not fair.
All accusations have been solved? Not yet, still one more scam accusation:
https://bitcointalk.org/index.php?topic=1780490.0I posted this before your post, so manifestly you did not read my post to add post count, good shilling dude.