Re: Primedice | Most Popular & Trusted | Huge Community

and the website is not opening again. Keeps on reloading.

No problems here. Only chatbox is gray (not working).

It has now become normal for people to keep on complaining about the site not loading. One thing I have realized is that primedice is no longer the one that we used to know before. So many things have really changed,i.e. poor support, chat lagging, site not loading, weird rolls-so many reds on small payouts, e.g. 1.088x. I just tried to roll today on 1.2x and was surprised to pump on a streak of 11 reds. The worst I have ever experienced was a streak of 6 reds, but today's was weird.

Poor support?

We are one of the only sites that has full 24/7 support. Except for the weekend when we have 8 hours break.

You obviously did not send any tickets to support lately.

Weird rolls do not exist. Its all in your head.

You know what provably fair is.

Chat is being worked on as we speak should be sorted out very soon.

Yeah, you're completely full of shit on that one MICRO lol. Your support really sucks ass. How many of my inquiries went unanswered? How long did it take to PARTIALLY resolve my issue?

Their support in my opinion is really hit on miss. Sometimes you get support almost immediately other times it takes days and days and it gets unanswered. I think what happens the support staff probably look at the complaints and they do the easy ones first but the ones that require investigating they leave those last, and those are usually the most important ones.

Like I said before, they are one of the largest gambling sites in the Bitcoin world, they really should hire extra staff to handle all these support issues.