this is still by design: every user can try to claim every 5 minutes. if user a claims then no one will be able to claim for 5 minutes that's why it's called 'claim'.(edit: I get the confusion, I'll call it 'try to claim') the faucet drips and whoever catches the drop can have it.
it should be really hard for trying to claim when there will be a lot of people in the game, almost a lottery if everyone is trying to claim