Tronlet: Many good points. Since I don't have data about the site, I have no idea how many users there are on this service.
At least there's one very outspoken member of the community on this thread claiming he has 100 BTC outstanding, and that he has screenshots of everything, why could not people like that be helped at the very least ?
Also, no police report number ?
And at one point they claim that bitcoins are stolen, yet later they claim everybody's bitcoins are safe. Which is it ?