No, no issues as of lately, hope it stays the same. I mean i can't load my card since yesterday but your message says its from the bank so no point on complaining about that since its not your guys fault.
Regarding of the info, i was checking your twitter one time and saw a tweet made some time ago saying e-coin will be resume when a bitcoin ledger will be online, something like blockchain but different, i forgot the name. I presume thats where you guys are getting the confirmations on btc transactions and price fluctuation and etc, so when they have problems e-coin also have problems.
Its just my deduction, if im wrong then im wrong and i appologise. We get crazy when tx have problems ))
A live chat support would do wonders for us hehe
glad to hear that. Yet, until the change to the new platform is completed, there may still be issues, hope you guys can bare with us, it is a really daunting task, and we are throwing a lot of resources at it, yet, it does take time.
Live chat functionality already is there, we are just putting off the launch because of the existing backlog of support tickets, new team members still being trained, etc.
Things will be getting better!