Re: Official Newbie BitInstant Support Thread (Active Customer Support)
*IMPORTANT UPDATE*
I am being told that I may have access to the new support software management sometime today. In the meantime I need to keep trying to help.
If you have a current issue open...EVEN IF I HAVE PUT YOU ON A SUPPORT LIST OR OPENED A TICKET FOR YOU...I need your email address so I can try and contact you with any updates or questions. I simply cannot manage all users issues thru forum PMs and forum posts with the increasing volume and amount of double posts and posts which do not provide me enough info to open a ticket.
WANT HELP?
Send me a PM with your email address AND order ID # or quote ID # so I can open you ticket or attempt to update you on your current status.
Thanks!
I am being told that I may have access to the new support software management sometime today. In the meantime I need to keep trying to help.
If you have a current issue open...EVEN IF I HAVE PUT YOU ON A SUPPORT LIST OR OPENED A TICKET FOR YOU...I need your email address so I can try and contact you with any updates or questions. I simply cannot manage all users issues thru forum PMs and forum posts with the increasing volume and amount of double posts and posts which do not provide me enough info to open a ticket.
WANT HELP?
Send me a PM with your email address AND order ID # or quote ID # so I can open you ticket or attempt to update you on your current status.
Thanks!
I don't know if my PMs are showing up as they don't appear in my outbox.
but here is my info.
Time of Transaction: 4/07/2013 4:59
Zip Zap ID: 824900153
Amount I received: .41 BTC
Amount that I am missing: ~.12 BTC