Are you talking about KncMiner?
Yeah that was a disaster, at one point I was glad that there was a manufacturer right in the neighbour country but I'm glad that I stayed away after all and have bought mostly Bitmain and Canaan Creative (Avalon) gear.
No i was talking about
https://products.butterflylabs.com Another company that is no longer alive apparently. It used be back then people had to wait for pre-orders while the difficulty was jumping all the time. Can't believe how much crap people come up with whatever they do.