Hi,
I have tried to make a withdrawal of Aeon coin from Minergate, on the withdrawal page, it says it has succeeded, but the coins have not been sent.

This is the info shown on my withdrawal history page:
2017-02-25 12:57:49   
WmsvFSQE6b75WVFH4CGHvQ9niEackUUfbfBXRRpETTSnRHfvYktBwjc63WbWxcuBkB4W1VvTZBXuvGk KVhrerWRx1eMh8ZkaW
Transaction hash: 7e4401f2ac928e193d8618682d2c95ec4fc5538b829812b091000c19ba1fe20f
143.69014496773
+fee 0.000001
sent   

But when I click the transaction hash link, there is no information to see. 
https://minergate.com/blockchain/aeon/transaction/7e4401f2ac928e193d8618682d2c95ec4fc5538b829812b091000c19ba1fe20f
I was sending the coins to Changelly.
Please let me know what happened to this transaction, it is not sent properly. 
The transaction hash does not show up on the block explorer.
I sent support message to Changelly, but no reply.