That's good article. Actually such a newbie problem can be found in this forum with pretty much same topic, especially about faucet and online wallet.
This should be added! So much topic about that recently, they just want a free fees with fast speed
This article have missed to cover about low fee newbies used to put to save cost on payments leading unconfirmed transaction for many hours. That will make them panic about bitcoin and they will start blaming bitcoin network for it and some may even opt out from the idea of using bitcoin again. 
This should be added! So much topic about that recently, they just want a free fees with fast speed