Paysera is A SCAM - STAY AWAY GUYS!
Sent them my documents. For level 3 they also want a bank transfer initiated from your bank account.
Sent the transfer to their bank account (Paysera LTD). Today they received the transfer and retards claim that its not from my personal account.
The Paysera representative lady was super rude and I told her that I only initiated the transfer from my bank account, however funds are deposited in their group IBAN - not my individual and I have no clue what they received. We kept arguing until i gave up (I asked multiple times for explanation because I am sure the transfer was from my personal account). Only 5 minutes later I called my bank very fed up and spoke to a lovely lady, she double confirmed for me the transfer has been initiated from my personal account and from my behalf/name.
SO Paysera is SCAM (you can find multiple scam reports on Internet) and their representative persons for Bulgaria are very rude.
They might try to reply here and give some excuse, but I would advice you to STAY AWAY from their scam! At least I won't risk my funds with them.
Update:
After in-depth inspection I found Paysera credited my account with funds from some randomer and from a bank account which does not belong to me and it is even in different local bank! I asked them what will happen if next time they credit me 1000 EURO from some randomer, but they act like its not their fault!
What a fucking cunts! How should I explain to National Revenue Agency (for example) fund transfers from people I don't know. And how shitty and bad must be a company (semi-bank) to deposit money into random account and act like its not their fault! This is disgusting!