Hi,
I left the folder of BYTEBALL and installed the OS cleanly. And when BYTEBALL was started, the balance became 0.
How can I upgrade BYTEBALL? With this way, the balance will be 0 every time, so I am afraid to use it.
Can you please be a bit more specific about what you exactly did? My understanding is that you saved your data directory and reinstalled your system, however I don't understand if you restored your data directory from your backup or not ...
Thank you for your reply.
I did the former.I did my saved data directory,and reinstalled my system.
I will give up the lost balance the worst but I would like to know what I should have done.
Do you have the seed words? From those you can restore your wallet with at least the bytes balance intact.
You have also a saved data directory, you took a backup before reinstalling your system. Then, try to shut down Byteball wallet, ensure it is not in Task Manager, then, replace the current data directory, with the one you saved, and start Byteball wallet again, is your balance now intaact?