Please take a look at the screenshot i provide at my thread.
and here the proof additions:

http://i.imgur.com/r0cUalg.png

I believe they locked my account because i deposited from many EDR wallet
I am exchanger, of course i will have more than 1 crypto wallet, this is make no sense.

I did provided them list my EDR wallet and explained to them about EDR terms, But got not response till now.