Post
Topic
Board Service Announcements
Re: [ANN] BitcoinStore.com (Beta) - Electronics super store with over 500K items!
by
BitcoinStore
on 11/04/2013, 15:51:31 UTC
Update:

Hello,
Unfortunately we have received too many orders to process them all at the speed you guys are used to. We are currently experiencing a processing time of 48hrs at the moment.

We are scaling up our processing team to expedite all current and future orders.

Furthermore, we are receiving too many international orders to process them all. We do not want to provide a service you pay for, then fail to deliver. For this reason, we're turning off international shipping for the time being. It is a huge bottleneck for our order system. We have a lot of international customers and we do not want to shut them out, but at the same time we do no feel comfortable giving them anything less than stellar service.

Feel free to continue placing orders domestically, there only will be the slight delay of 24hrs or so on any additional orders. We are working tirelessly to fix the issues we're having.

So, in summary, international shipping is turned off until we can hire more staff and all orders are slightly delayed right now. Because of the actions we are taking, any further order delays are unlikely and we should get back to same day processing soon. Keeping our reputation clean and our service smooth is important to us, please let us know if there is anything else we can do. (I promise you we're working on the search function).

-Jon Holmquist
https://bitcoinstore.com