Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 11/04/2013, 16:19:40 UTC
Done with PMs.  If you didn't receive a response then your issue is already logged, we already have enough info, and we are working on your issue!

Please stop asking why you are not being carried over from a previous dated list to a newer dated list.  My system logs issues daily and I do not carry issues forward to new dated lists.  Your ticket priority does not change.  Read my sig if you are confused.

Getting into the thread now and I hope to post a working 4/11 list soon.  Thanks!  Cheesy

My issue is still not resolved and I did not get a PM!   Where's my money!?!?

Level 2 support shows your issue as [RESOLVED].  Is this not the case?  Thanks!  Cheesy

No...you short changed me on the amount owed.  Yankee said he would honor the price we purchased at.  I am have PMd you and you added me to the 4/9 list but I have not seen the difference made up to me yet.  I purchased coin at about $153 but two days later you bought coin for me at about $190.  I am owed the difference.

Thanks for being clear that your first ticket was resolved and that I need to open a second ticket for you regarding this new issue.  You will appear on the 4/11 list.  Cheesy