Yes, I have the certificate. It shows my payment as confirmed, but after following the trail, there are unconfirmed transactions on their part.
Who do I send it to, since their support does not respond? I'll gladly PM it to one of you as evidence.
Questions:
1) When did you create the transaction?
2) Did your transaction confirm? Did they send a transaction to you (implies an 'Yes' answer to first question)?
3) When did you contact their support?