Post
Topic
Board Beginners & Help
Re: BTC-E.com - Not Able to login! WARNING - They are not helping me!
by
MasTi
on 11/04/2013, 20:27:34 UTC
Hi everyone,

my Account on btc-e thinks I should join this party here.

it's basically the same as someone just said:
I went to bed last night (10 hours ago) with everything working, woke up 2 hours ago not being able to log in. Ticket #535 and no response yet.

UPDATE everything is ok now! UPDATE

Everything was working fine until yesterday.

I'm an electronic-enthusiast using linux on my desktop for almost a decade - so I would say (still hope?) that I don't have any security breaches.

I would also like to bring to your attention that I had a 50 (!!) chars password containing lower-/uppercase, numbers and special chars. This password was 2 weeks old as I updated from 20 chars to one with 50 chars, because I though security could never be high enough, especially when there is no 2-fact login.
The "Reset Password" email is somewhere but not in my inbox. This also only worked once - sometime last year - but I requested 4-5 over the last year, so as far as I can see this function is not working properly since the very beginning.

 now I have no access to:
~ 485 LTC
~ 124 USD
~ 69 NMC
~ 0.5 BTC

Fortunately for me I withdrew almost all LTC a week ago... Smiley
Unfortunately I just deposited 100 USD two days ago Sad

I'm a member of the trollbox aka btc-e since almost 2 years as it was a normal trading platform and a chat related to that.
I'm pretty sure things will get sorted out to our all satisfaction.

but BTC-E although run by russians where most trolls stereotype them as 'russian mafia', BTC-e has done a great job when actual hacks occured last year and they dealt with it in a speedy time, without anyone losing out.

+1

greetz,
MasTi