each product "available" is less than $5k. In the USA, over $5k means it can be taken up in civil court, not small claims. Small claims court means footwork for the claiment in the jusidiction of the company. I bet they refund the $30k to the folks who paid for the big rig to avoid a real hassle. Then the people who win judgements plus interest still have to collect the money themselves and I bet every identifiable person in BFL claims to not own the company or claims to have just been acting as a "consultant".
Because of that I'd advise people, if they decide to buy these "products" to pay with a credit card (not debit card). Because of the chargeback option.
Your bank will never deny the chargeback and they will back you up in 99% of the cases, especially if you've waited for months and they give you lousy excuses.
I thought the same thing, so I went through the BFL purchase process just to see what they offer for payment options. Guess what... Bitcoin, Paypal, and wire transfer only! For a company making even thousands, the overhead of supporting credit cards is nominal. So why not? Prevent chargebacks is the best thing I could think of. I laughed and closed my browser.
We'll find out soon enough though, since they say they are shipping in a "week".