That's a very immature way to deal with troubbles, so if somebody insults you or make you feel 'bad', then you ignore them. Wow - what a cavalier attitude. May I suggest that you develop a thicker skin ? Not everyone is polite by nature, and having lost coins and it being dwindled up in a non-transparent process at instawallet doesn't make people feel better.

People on the internet will throw accusations and insults your way, unfounded or not - you shouldn't take that personal. Quite the contrary, you should listen to them, ignore their insults, and answer calmly and rationally. Often these people are angry for a reason, but if you treat them like an intelligent and civil businessman does, ie. answering professionaly and ignoring their lack of manners, then you're the bigger man.

Ignoring people who shout at you is a really bad solution, they're still customers even if they don't have the best manners.

This being said, I'm probably ignored by Boussac by now, so somebody, please quote my message, so he will see it!