We are going to be working with coin owners on a case basis.  Please contact me at raforsyth@alitin.com to begin the process. We will need to verify that you are the rightful owner, that the case is not compromised, and that we're not refunding a duplicate request.  We're borrowing the money to refund, so timeline on this somewhat depends on how fast we can acquire the funds, but we're going to try to do it fast.  Please refer to AlitinMint.com for more updates from now on, and please contact us if you think you might be the victim of a theft.  We are going to try to get everyone their BTC back.