I'm just sick of everyone who says MTGOX are idiots being accused of not knowing what they're talking about.
Not all of us are 18 yr old redditors who just found out how to use the web.
If you're including me in the gang of morons you need to reread what I wrote.
Absolutely NOT grover. I am referring to Alex from MtGox whose response to criticism (valid) was that those criticizing didn't know what they're talking about and had it easy "on the other side of the keyboard". He treated everyone with criticism as clueless noobs.
My point was: I do know what I'm talking about. I've worked on these systems and I posted the picture to show that. I am appalled by the public response, lack of contrition and general incompetence of the mtgox engineers, spokespeople, PR people and owners.
I did not mean to offend anyone EXCEPT mtgox and Alex. I very much intend to offend them ;-)