Hey again guys. Yes, support2 is absolutely a team member. He is taking over my time-slot full time on Community Management. He is very experienced, and has been doing good work for the team for months now. You are in good hands.

As to some of the other comments, relax. If you did not receive a PM yet, then you just have to keep waiting and be patient. Do not automatically believe posts from random people that say no PM yet means you are disqualified, or that Ahmed hasn't been online since Dec 2. These two statements are not true.