After 1.5 hours, it just popped up that the transaction failed. Now ether has dropped nearly $4, since I initially executed my trade, so I am out a lot of money on the trade, not to mention, I have to email support for a refund. Now I am just hoping I get my refund in a timely manner, but I lost over $500 since the time my trade was executed.
I have the same experience, shapeshift is skimming money to capitalize on eth rise see this post :
https://www.reddit.com/r/shapeshiftio/comments/5z6uq9/shapeshift_is_holding_my_eth_while_the_price_is_up/ from now on and avoid shapeshift at all cost. they take advantage of users and their supprt is beyond subpar