Gox isn't tiny.
They most certainly are--in comparison to almost any "real" exchange, anyway.
Their previous business has nothing to do with their current incompetence.
Perhaps not, but given the small time-frame within which they have grown from that trading-card company to the largest bitcoin exchange, their current incompetence becomes, if not forgivable, then certainly somewhat understandable.
Sure, the alleged 20,000 new users per day would have been a strain, but this could have been handled if they had the foresight to build a scalable system. Instead, they were lazy and cheap. There are other factors to the Gox lag that they are entirely able to mitigate. But again, they're lazy and cheap, and were making a shitton of profit from being that way.
Fuck them.
You're not really mad at them. You're mad at yourself. Anyone who bothered to do a bit of research and learn a little about their potential to suffer exactly these sorts of growing pains could have seen this coming five miles away. It wasn't like their problems just magically popped up suddenly without any indications whatsoever. Their failures here will serve to strengthen the bitcoin market as a whole in the long run.
Bashing Mt.Gox for the failure of the speculators to realize the potential of a
relatively small exchange finding itself thrust into a rapidly growing market and being too unprepared, too incapable, or just too stupid to handle it is just crazy.