no i did write nothing bad in chat. everyone knows me there. there must be an error. i didnt abuse faucet and i was chatting normally and suddenly perm mute
Micro could give you the answer for your mute or create a temporary account and ask the mod why you are muted.From my experience they do not ban without any valid reason and if at all if you are banned because of an auto settings then an mod could unban you ,Caps and other languages could lead to a ban.
That's very common problem to get permanent muted through and in that case you should send support ticket about this issue. If there is nothing with your account than it will be set to normal after the review I also think that happened due to auto ban.