I don't care how you try to put it, Wirex had deceived me , the main reason why i join you was for privacy and staying anonymous. You say i should have read my email, put i don't check my email all the time, I always check your website. I never used my real name to buy the virtual card so I guest my money is stuck in your account for good. Hey we learn from our mistakes, never again. I will be looking for alternative. You can enjoy $147 stuck in your account because I know i will never get it.
sorry to interfere but.. shouldn't you do your best to get your money back? after all if they say that you can stay anonymous that means they can not hold it against you.
my point is: instead of being so sure that they deceive you shouldn't you fight back with relevant arguments?
just my 2c