Re: Official Newbie BitInstant Support Thread (Active Customer Support)
For users wanting to open new support tickets...
bitinstant.com/contact
I am still looking into issues that were previously logging on my dated support lists as I slowly integrate into the new support system with the other CS agents.
For users that have logged issues with me regarding execution price, I have been told that someone is working on those issues today so you may see some more coins soon!
bitinstant.com/contact
I am still looking into issues that were previously logging on my dated support lists as I slowly integrate into the new support system with the other CS agents.
For users that have logged issues with me regarding execution price, I have been told that someone is working on those issues today so you may see some more coins soon!
Ok URSAY, I paid for my bitcoin on Sunday 4/7, then put on the 4/9 support lists. You also told me you've tried manually pushing my order through to my bitcoin wallet address but I still have no bitcoins. I would really appreciate if I could get my money by any means necessary. Please help me out here:
Quote ID: e0ca1cf3-3811-4603-bcae-0da041725050
Event ID: 410d3e13-48b9-4fab-b745-937a647bc158
Fees (inclusive) 3.99%%
Amount you paid $196.0 USD
Amount you will receive $188.1796 USD
Destination exchange Bitcoin Address
Destination account: 1L6zVorgsBvZh85jT5B2Ued4oz27fKySvh
Order event log
Timestamp Event ID Event type
Sun Apr 7 22:36:51 2013 410d3e13-48b9-4fab-b745-937a647bc158 Quote for new transaction
Sun Apr 7 22:59:44 2013 ab4d6d25-8bcf-4583-a750-05b68275a538 New Order
Sun Apr 7 23:00:56 2013 f2cf2675-bd5c-4288-a38c-891c6aaf1d1a MTGox Order Loading
ZipZap account number:793072885
I would like like bitcoins at the market price as well....thanks