I don't care how you try to put it, Wirex had deceived me , the main reason why i join you was for privacy and staying anonymous. You say i should have read my email, put i don't check my email all the time, I always check your website. I never used my real name to buy the virtual card so I guest my money is stuck in your account for good. Hey we learn from our mistakes, never again. I will be looking for alternative. You can enjoy $147 stuck in your account because I know i will never get it.
No one said you couldn't stay anonymous. However, the PayPal option is simple not available for unverified users, and I'm pretty sure someone told you that too. Of course, you can recover your money. You can simply verify your account, or if you cant, request the refund with the support team. It might take some time to get the refund, but you will have your money back for sure.
As @Bushuqa just said wisely, You should indeed do your best to get your money back, and Wirex support team will help you as much as possible.