5 full days, and no response from support other than to say they have many support tickets to deal with.

Again, Kraken on occasions, does not trigger stop orders. In my case, it was 36 hours after it traded through my stop price, until it was executed. You shouldnt be trading if this is happening on your engine. In fact, i think you guys should be reported.

You owe me money Kraken. How many others do you owe money to? And, why are there so many support tickets to deal with?