Re: Official Newbie BitInstant Support Thread (Active Customer Support)

By the way, does it make a difference if I put my mtgox account number as M12345678X or just 12345678?

does it make a difference if I put my mtgox account number as M12345678X or just 12345678?

posting over and over and over again isn't going to help.

The first way is just fine. Either way your account is going to have the same number. If there is an issue it will get ironed out. Unless you put the wrong account number then you will be fine. You can also use your mtgox username

Boy Shamdumdum, you sound like a company plant. You must work for them and then come on the boards to defend them.

Nope! Just someone who understand that customer service reps can become very overwhelmed when a bunch of assholes are here complaining and reposting and spamming and threatening to sue and all that shit. They don't deserve that, and if you really think I'm a plant then you need to rethink all of this.

And we believe you......NOT

You can believe whatever you want to, but bitinstant will come out of this with positive reviews because most people are being helped. Maybe being an asshole doesn't work to get people to help you.