What was the scenario? You sold coins? Or you deposited other fiat and later wanted it out? Please explain.
I am a newbie to Bitcoins......I sold my coins on MtGox...for a good price.....took out a MtGox coupon...with the intentions of transferring the USD into coins on BTC-e. BitInstant was no longer accepting MtGoxtoBTC-e...so I wanted to put the MtGox coupon back into MtGox account.
At the time....I did not realize I could do this directly from within my MtGox account....instead I did a MtGoxtoMtGox transfer on BitInstant.
Order ID 2fd5ca49-dfce-4810-93a9-ea9a6e2e6b9e
Quote ID cef3aeef-dae7-4ec3-87d6-7ff5d9ed4ab9
Thu Apr 4 23:32:25 2013 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Gox coupon deposited at BitInstant account
Thu Apr 4 23:32:25 2013 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Gox to gox error - Contact support for refund
As you can see from this abbreviated report.....they kept my funds and refuse to give them back!!!
From what I have been reading over the last 10 days of dealing with BitInstant.....a lot of peoples lives are being ruined by them.....