Guys what do i do?
I do a password reset using my username it says: "A letter with further instructions sent to your email!"
I don't receive anything by email..
Then i do a password reset using my email address and it says: "That user does not exist."
Why doesn't my email address exist on the system?!?!?!
Try sending their support an e-mail, explain the situation very briefly,and wait. Hopefully it should be resolved.
Why did you loose access to the account in the first place ? Did the usual password not work ?