You blocked my debit card asking for id and address verification, i have sent you them and you refused and asked for more verification. I asked you if you can just close my account and give me my money ($380) and you are refusing? legally speaking if a bank decides to close a customer's account for any reason, they don't keep his money.
Hello,
Could you please contact Cryptopay's customer support directly regarding your problem? You can do it either through the Live chat on the website or send an email to the following address:
support@cryptopay.me. Please be informed that if your card was blocked by our card issuer due to third-party load we are obliged to request verification documents from your side. If you fail to provide them we can initiate a refund process. Please contact our customer support service directly and we will do our best to help you solve your problem!