Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
seekup
on 13/04/2013, 13:29:13 UTC
Can I please receive my mtgox coupon code? It's been a week since my order and URSAY said the code would come 'soon'
I know you guys are trying but I'm really getting impatient.

I just sent this manually

Gareth, can you please reply to me? I've been waiting since 4/6 with no word. URSAY promised a resolution or update within 24 hrs on 4/8, but I have received no updates at all.

Here are my details again. At this point I don't even care about the transaction, I just want a refund.

Please help!

Order ID   0924b57f-f8ea-498f-a637-77ef7200bfb6
Quote ID   143d1e28-ba25-4bee-9ed0-adeac7b15438
Event ID   5361f8c4-b593-4faf-a74e-61856ac96dcd
Fees (inclusive)   1.99%%
Amount you paid   $1000.0 USD
Amount you will receive   $980.1 USD
Delivery Deadline   Sat Apr 6 18:44:38 2013
Destination exchange   Bitcoin to email

Sat Apr 6 17:45:57 2013   45f39f48-1262-4835-be1f-29df807c7ebe   Quote for new transaction
Sat Apr 6 17:45:59 2013   145c1b0f-11ad-402f-939d-72d868fbab6a   Coinapult PIN added
Sat Apr 6 17:44:38 2013   5361f8c4-b593-4faf-a74e-61856ac96dcd   New Order
Sat Apr 6 17:44:33 2013   8228dd74-4fe2-4170-9f07-ab4cdd1410ea   Waiting
Sat Apr 6 17:48:33 2013   f4e943c4-8e5c-4de8-a5e0-102a39ee9dda   Dwolla verification begin
Sat Apr 6 17:48:35 2013   15bcba97-1ebe-4c89-9bf7-ab917233f1a0   Dwolla passed first round verification
Sat Apr 6 17:48:35 2013   e6b688e2-37c5-450f-8b12-61b173e0fae0   Dwolla transaction confirmation begin
Sat Apr 6 17:49:29 2013   f0304034-e126-4823-a0c2-3dfdd2a68a0d   Dwolla passed second round verification
Sat Apr 6 17:49:29 2013   55fff134-724c-42a0-9d83-f507bce1e7b8   Dwolla verification complete
Sat Apr 6 17:49:30 2013   f0b20a47-daaf-4c7a-8960-5be08f68af19   MTGox Order Loading