I guess it's not the ability to authentify documents, they do great work for authentication (through live person call, dedicated photos to btcjam etc ...), it's more about the ability to track down every one running out with the money, it's not that easy to open cases worldwide ... there's different laws, different systems, and one more thing: bitcoin is forbidden in many countries in the world, so how will them pursue someone through his local laws ?
Force worldwide cases.
The problem is that they can't even collect in the US and first world countries.
Well if the problem still not be fixed and there are not official announcement from btcjam,
costumers and investors will goes out from there, soon or later btcjam will be like its brother
loansbase was closed out from business lending in bitcoin.
