I finally learned my lesson and used bitfllor inplace of bitinstant. Granted i have had only 2 screw ups via bit instant but after reading all these complaints i decided to not risk it. it was a drive to a bank of america but other then that it was super smooth.
Yea there prices might be a little higher and the BTC price is normally a little higher too but I have been using them for the last 2 months since Bitinstant has pissed me off numerous times and as long as your near a Bank Of America the process is even easier than Bitinstant except that I always get my funds and do not get lied to and have my funds held for 2 weeks.