I am simply writing this to give my honest overall opinion of Bitinstant and to give you guys an idea of what you are in store for.  I have been using Bitinstant for a long time and I never even had to create an account on here except until a few months ago.  And I feel that this increase in business is a horrible excuse for what is happening. If you cant handle your company shut down your site, fix all orders 100% and then only take what you can handle.  They even said that it takes days for them to receive payment so it is blatantly obvious that these guys do not have the money on hand to operate so they are waiting for you new guys to place orders to pay for the old ones.  Its not how you do business and I do not see how they are even operating.  These guys are making a killing off of shorting everybody and if they tell you they match the BTC price that is a lie.  For you to get that honored not only do you have to wait till your transaction finally gets processed you then have to catch their mistake and message some one on here and hope that you get the difference.  The 2 times that this happened I got the 1 BTC I was owed for the difference in price and the second time was after waiting 2 weeks it was closer to a 2 BTC difference which I never received and was told I would get after messaging numerous people but I did not even bother following up any more with it since I was so pissed off with them and just happy that I received most of my transaction and this was a few months ago so the price was not as high as it was today.  Obviously only a small percent of people will do that and that still does not even guarantee you your money so 90% of the time they are keeping what you deserve.  Do not spend money with them unless you can afford to have your funds tied up for weeks at a time and you do not mind receiving the absolute worst customer service you will experience in your life.  I have personally dealt with the CEO Charlie/Yankee and i am not sure if he was having a bad day but he was a complete douche and seems like most of his responses to people on here are not very helpful.  I am only on here to tell people my experience and let them judge if they feel like risking it.  I feel a little better now lol.

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