Post
Topic
Board Scam Accusations
Topic OP
Make a complaint against Yobit
by
u200811008
on 25/03/2017, 05:33:52 UTC
    I wonder if I chose the right place to complain.But I do not have other way to sovle the problem.If I am wrong.Please forgive me .
    Several month ago,I created my Yobit account.After that time I transfer some BTC to the platform and buy some coin.
    For satey I set a google authenticator.For a long time ,everything is OK.But about 20 days ago.I just can not login my account.The renson is that  evey time I want to login, I put the GA code from my telephone,the platform said is invalid,then it said the platform send a code to my email.But I checked everywhere just find nothing.This happened more than 30times.
  What confused me is that:Firstly,I try to change my password,uesed  the same GA code from my telephnoe, the platform accept,and succssful changed the paaword,so it prove that my GA code had nothing wrong.Secondly,evertime I try to login,Yobit send me two emails with the same detail just to tell me login from a  new address,without the GA code.That prove I can get the email send from Yobit.So I do not know why I can not find the GA code they said theg had send to me .
  I tryed email Yobit for more than 5 times.They just tell me to check my email everytime the same answer.I am tired,just want to get my BTC back.
So please help me.