Post
Topic
Board Service Discussion
Re: Instawallet claim process
by
Phinnaeus Gage
on 14/04/2013, 17:49:06 UTC
davout's sig.

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I will not be browsing the forum or reading my PMs from march 23 to march 31st included. If you have an issue please e-mail the relevant support e-mail address or open a support ticket if you need assistance with Bitcoin-Central or Paytunia

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Name:   davout
Posts:   2744
Position:   Staff
Date Registered:   October 17, 2010, 06:01:12 AM
Last Active:   April 02, 2013, 10:16:50 AM

davout replying to my post to put me/us at ease--which worked!

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I like IW, but something has changed recently and I can't put my finger on it.

[...]

~Bruno K~

PS: To be clear, the wallet address is 1JppeHVdYQEBGR4uHVTqLQsb2FY1wUTziH

Dear Bruno,

Instawallet has always worked like a shared wallet, nothing has ever changed in this respect.

The fact you used to see coins remain at the deposit address simply means that :
 - there used to be less coin turnover,
 - the cold storage was less used,
 - any combination of the previous reasons.

Some stuff does change though, you used to get your transaction ID back immediately when sending coins, that's not the case anymore, sends are now asynchronously handled by a background worker. That's much more secure in terms of potential race conditions, much more robust in terms of infrastructure, much more maintenable (since now I can simply stop the worker, do some work on bitcoind and switch it back on).

The traffic also increases a lot, to give you an idea, our average weekly turnover is around 10kBTC in, and 10kBTC out, it recently peaked at around 50kBTC/week.

Your wallet has exactly the amount you expect to be available, you can't rely on blockchain.info to tell you how much is available in an account on a shared wallet.

This is how your balance is calculated :



Hope it's clearer Smiley

Another request of Team InstaWallet to put us at ease: May we have the police report number please?