Re: Official Newbie BitInstant Support Thread (Active Customer Support)

Ok so my order from 4/12 was pushed through. However, I only recieved 3.70151298 Bitcoins on a cash amount of $476.257605 including fees. Without fees I paide 496.05.

Regardless, that is obv not the proper amount of bitcoins. Wondering if there is way to look up the specific price from when I made my order, at 2:21 Eastern Standard Time.

Anway, I went to bitinstant.com/contact to fill out the form again but it won't let me, saying that my quoteID has already been used. It was indeed used for the initial report to push through the transaction.

So, how do I request the proper amount of bitcoins?

Order ID # ?

f2275a92-c99a-4be1-a106-3db4ddd1717f

also, I do not want the bitcoins to go to the initial bitcoin address.

I'm showing a transaction hit your address for 3.70151298 BTC. Is this not your BitInstant order?

I was due $476.257605 worth of bitcoins. I made the order yesterday at 2:20PM Eastern Standard Time. So, that is not the correct amount of BTC.

Also, I do not want the compensation to go to the original bitcoin address. I can provide the new one when you are ready.

Please provide FULL details. What did you receive and when. What did you expect to receive?