Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
URSAY
on 14/04/2013, 19:25:54 UTC
OrderID: 0cc1b652-da77-438e-9192-d1aa5d81e62a
EventID: d5145f94-c0df-41ff-b8e3-874b2133df3d
QuoteID: 7ed558b9-4236-417b-8008-16547b02d97a

Over a week now, still nothing :/

Have you logged your issue thru our official support channel at Bitinstant.com/contact ?

Yes and still haven't heard a thing

Did you receive the auto reply notification that says your issue is logged and support is working on it?
Yes I received that.

Great!  So you can rest assured that they are working on your issue!  I've looked it up and I believe this would be your best channel for support.  Thanks for your patience!