Re: ◥◤ NitrogenSports ◢ Largest & Most Trusted BTC Sportsbook ◣ March Madness ◥◤
Hi Nitrogen,
I have been using Nitrogen for a number of years, as well as recommending the sportsbetting platform and poker to my friends. Its not uncommon for Nitrogen to review my accounts before cashout if I make a large number of bets, usually this takes up to a day.
However, risk management frozen over 20 bitcoins saying they have to investigate, that's fine but I was not given an ETA. I messaged three times, just once each day with no response. How long will it take to finish this? I can PM you my userID but support should reply to mine and everyone's tickets.
Screenshot of no response from Nitrogen:
I hope this issue can be resolved so I can continue to use and recommend nitrogen.
I have been using Nitrogen for a number of years, as well as recommending the sportsbetting platform and poker to my friends. Its not uncommon for Nitrogen to review my accounts before cashout if I make a large number of bets, usually this takes up to a day.
However, risk management frozen over 20 bitcoins saying they have to investigate, that's fine but I was not given an ETA. I messaged three times, just once each day with no response. How long will it take to finish this? I can PM you my userID but support should reply to mine and everyone's tickets.
Screenshot of no response from Nitrogen:
I hope this issue can be resolved so I can continue to use and recommend nitrogen.
Hey Andre
I'm sorry to hear that you're feeling frustrated with a pending investigation. If you are using more than one account on our site, there is a chance that your accounts could be held up and subject to an investigation. This is meant to rule out any potential attempts to defraud Nitrogen or other players. I have sent our support team a request for follow up to check on the status of your account. Thanks for your patience.
Calvin